In a previous blog post, we
considered how to avoid two potential pitfalls when attempting the letter
writing task in IELTS.
Here are a few more things to
watch out for if you wish to achieve a good writing band score.
3. Notcovering bullet points adequately
In IELTS, test takers are told exactly
what information to add in the letter, in the form of three bullet points. It
goes without saying that these three points form the very heart of the task, so
they have to be sufficiently developed. Failing to do so will mean a lower band
score on Task Achievement, one of the four assessment criterions. Of course, a
lower band in one area equals a lower overall writing score.
See to it that you read the bulleted
list carefully, thinking up ways to extend each point purposefully. Everyday
situations are used to set IELTS letter writing tasks, so use this knowledge to
your advantage. Imagine yourself in the situation detailed in the task, and
you’ll soon have enough ideas to flesh out each bullet point.
4. Failing to notice plural forms
One thing that snares even
competent users of English is the use of plural forms in the task. The bulleted
list, or the part above it that sets the context, may have plural nouns (e.g. problems) or determiners (e.g. some) that refer to an indefinite
Test takers need to pick up on any
suggestion of plural forms in the task and respond appropriately. For instance,
if the task states that you have some furniture to sell, make sure you include
details of more than one piece of furniture. Similarly, if you’ve been asked to
explain problems you are facing, the letter should mention at least two
problems. If you happen to write about only one, you’ll get penalised for sure.
To avoid running such a risk, it might be a good idea to underline plural nouns,
or determiners such as some, as soon
as you see them. That way, you’ll remember to include enough information later
on while drawing up a plan.
Remember, in an exam situation,
staying alert is as important a thing to do as anything else. We’ll be back
with more advice on letter writing.
This month, we hear from Krista McCallum Beatty, Director of the International Students and Scholars Office, at Michigan State University, on the very timely topic of the ways international offices assist overseas students adjust to life on a college campus
Q: Describe your institution in 5 words?
A Top 100 Global University
Q: For what is your institution best known overseas?
Michigan State University is known worldwide as a top research university, home to renowned scholars and scientists from around the globe and a vibrant and diverse community of undergraduates and graduate students. MSU has a legacy of collaborating with international partners to create new knowledge and explore innovative and practical solutions to the world’s most pressing problems—particularly in the areas of food and agriculture; education and capacity building; global health and nutrition; and water, energy and the environment.
Q: What are your top academic programs (undergrad and grad)?
Michigan State University is ranked
in the Top 100 universities globally. Individual academic programs ranked
number one include:
Elementary Teacher Education
Higher Education Administration
Secondary Teacher Education
Industrial and Organization Psychology
Agricultural and Applied Economics Departments
In addition, Michigan State University has over 30 individual academic programs ranked in the Top 25, and many more academic programs ranked in the Top 100.
Q: What are the top 5 countries represented at your college/How international is your institution?
The countries with the most students enrolled at Michigan State are China, India, Korea, Taiwan and Canada.
Q: How does your institution use IELTS in the admissions process? How valuable a tool is it in evaluating prospective students?
Michigan State University uses IELTS scores to determine whether an international student whose first language is not English meets the university’s English proficiency requirements. Assessing English proficiency is essential in helping international students to be successful while studying at Michigan State.
Q: What is the role of an international student office on campus?
At Michigan State University, the Office for International Students and Scholars (OISS) is a comprehensive office, meaning we provide a wide range of support for international students and scholars. Examples of the support OISS provides include new student orientation, immigration advising, assistance with obtaining a driver’s license, individual support for students experiencing personal difficulties, lots of great social activities including trips around Michigan, leadership development programming, and a weekly Coffee Hour, that is a long-standing tradition.
Q: What steps do universities take to help international students feel welcome on campus?
Universities start helping international students feel welcome before they even arrive in the US. For example, at Michigan State new international students complete an online orientation program prior to traveling to the US. Once students are on campus, universities provide an orientation program that includes important information about classes and immigration regulations as well lots of information about student life, other laws and policies, and lots of great opportunities to meet other new students, both international and US. Universities also have many staff committed to helping international students feel welcome and part of the community. Many of these people work in a department commonly known as student affairs or student life. International student offices work very closely with student affairs offices to help international students feel welcome on campus. Examples include opportunities to be involved in student organizations, social events, trips, leadership programs, and campus traditions.
Q: How seriously do U.S institutions value having international students on campus? Give examples.
International students are highly important to colleges and universities. They enrich the campus in so many ways – through their academic work, their leadership, sharing their perspectives which may differ from domestic students, and the many informal and formal ways they contribute to all students learning about the world.
What advice would you give prospective international students considering U.S. colleges to help them understand what life would be like for them in the U.S.?
Do lots of research! The U.S. is a large and diverse country and there are many different colleges and universities to consider. Don’t make your decision based on rankings and cost alone. Those are important factors, but you should also consider the academic programs, size, faculty to student ratio, opportunities to get involved on campus, leadership programs and career development support, living arrangements, and opportunities for research. Whenever possible, try to talk with a current student and a graduate of the university to learn first-hand about their experience. Alumni are a great resource not only to learn more about the university, but to network after graduation and stay in contact with your alma mater. Michigan State has a large and active alumni association with local chapters all over the world. In addition, the alumni association offers many opportunities for alumni ranging from social activities to career support and networking events to opportunities to mentor current students.
Q: What is the most common challenge new international students face when adapting to the academic environment at U.S. colleges?
students will face challenges adapting to the US. However, international
students face different challenges depending on their backgrounds and
experiences. Common challenges include:
adjusting to being immersed in an American English language environment 24/7;
learning to eat new foods and at the same time find ways to get familiar food from home;
making new friends, often from around the world;
adjusting to different culture norms.
advice I have for meeting these challenges is to be patient. You will be in the
US for several years, and with time you will adjust and thrive as a student
here. You will be amazed at how much you learn studying in the US not only
about your area of study but about the world and about yourself. My absolute
favorite part of my job is talking with students about their experiences and
listening to them reflect about how they have grown during their time here.
It is the
end of the academic year at Michigan State University right now. This is a
joyous time on campus when we celebrate our students, especially our
international students. The campus is filled with students getting ready to
graduate, and the commencement ceremonies are about to begin. Families and
friends have travelled from all over the world to celebrate. Students are
walking around campus taking photos in their favorite places, while reminiscing
about their time here. They will carry their stories of the ups and downs of
life as a university student with them the rest of their lives, knowing that
they have grown and changed for the better.
So far in our series of posts on politeness, we’ve looked at
four different approaches that can be adopted to communicate appropriately in
Read on for more tips on how to sound well-mannered when you
speak or write.
5. Question forms
Using question forms is a great way of sounding diplomatic when
giving advice or suggestions. One option is to form yes/no questions when requesting people to do things. Another is to
use negative questions in order to introduce your views gently. Here are examples
Close the door.
Could you close the door, please?
I want directions to the
Could you possibly give me directions to the airport?
We need a better proposal to
win the contract.
Don’t you think we need a better proposal to win the contract?
We should paint the cabin
Wouldn’t it be better if we painted the cabin blue?
If you make a direct statement to express your thoughts, the
chances are you’ll upset others. This is particularly true when what you’re
saying is something negative. In order for you to sound more diplomatic, you
could use qualifiers, such as a bit, a little, or kind of. A qualifier can decrease the intensity of anything
negative that you say. Here are some examples of how qualifiers can decrease
the intensity of your words when you complain or criticise.
This curry is too
This curry is a bit bland.
Jeez, it’s so hot in
It’s a little hot in here.
Derek is extremely
Derek is kind of boring.
7. Passive voice
We can use the passive voice to shift the focus of a sentence
from the doer of the action to the action itself. It’s particularly handy when
we wish to avoid blaming people for things that they fail to do. Using the
passive structure makes the sentence impersonal, creating distance from the
immediate present. Here are some examples:
You forgot to switch the outside
lights on last night.
The outside lights were not switched on last night.
Looks like you have
made a lot of spelling errors.
Looks like a lot of spelling errors have been made.
Remember, more often than not, non-native English speakers sound
impolite unwittingly, because they take the wrong approach.
In English-speaking cultures, great importance is attached to
avoiding language that others may find offensive. In a previous post, we
considered how using softening expressions and avoiding negative words can go a
long way towards helping you sound polite.
Here are some more ways in which you can appear courteous while
3. Distancingverb forms
When we ask questions, make offers, or give suggestions, it is
possible to use the past tense instead of the present. In such contexts, past
tenses indicate ‘distance’ from the immediate present, thereby making what we
say less direct. Do note that there’s no difference in the basic meaning
expressed when the past tense replaces the present. Here are some examples to help
you understand this better.
When do you want to check in,
When did you want to check in, sir?
Do you want more sugar in
Did you want more sugar in your tea?
In the same way, sometimes progressive (continuous) verb forms
are used in place of simple forms to sound more casual or less definite.
I hope you can give me a lift
after the concert.
I’m hoping you can give me a lift after the concert. (less definite)
I look forward to doing
business with you again.
I’m looking forward to doing business with you again. (casual)
4. Modal verbs
Another way to avoid being too direct is by using modal verbs.
The past forms of modal verbs will, can, and may are commonly used in everyday communication to exhibit good
manners. When making requests or asking for help, the word ‘please’is often added to make a better impression on the listener or
Will you need my car tonight?
Would you need my car tonight?
Can you please call the
Could you please call the security?
May I please ask you to wait
for a few minutes?
Might I please ask you to wait for a few minutes?
Remember, being polite helps us build good relations with the
listener or reader, so it is definitely worth the effort. We’ll be back with
some more tips.
This month we hear from Marty Bennett, award-winning international educator who has directed international student admissions and student services operations at several U.S. colleges and universities, worked with the U.S. Department of State’s EducationUSA network or advising centers around the world, and now consults with the British Council on U.S. higher education opportunities for IELTS test takers.
For many years I have asked new international students what has
surprised them most about their time in the U.S. so far. One answer repeated
more often than any other: “it’s not like what I’ve seen in the movies and on
TV!” While there may be some appeal to living the life of a TV celebrity or
movie star, this is not how the greater majority of people live.
When it comes to understanding what life will be like on a U.S. college or university campus, most international students have only what they’ve read or seen online. Very few have actually visited U.S. colleges before they enrol. As a result, many international students may rely on what the normal university experience is like in their home countries. To help give perspective on what it’s really like, I’ve been asked to respond to these five questions:
the most common challenge new international students face when adapting to the
environment at U.S. colleges?
Adjusting to the lack of formality in relationships is perhaps the
most difficult challenge to overcome. Not only do U.S. students have very
informal connections with each other, but the student – professor relationship can
have a really friendly and casual feel. This can be very hard to understand.
There are many ways that international students experience a very different classroom
environment that they may be used back home. From how well they participate in
classroom discussions being a percentage of their grade, to how terms like
plagiarism and academic dishonesty are defined will leave new internationals struggling
you describe the life of an international student on a college campus?
Get used to most people you pass on campus saying “Hello!” “Hi,
how are you doing?” and “Whassup?” and then keep on walking without stopping to
have a conversation. This behavior is normal. Don’t be offended. In reality,
international students at many colleges in the United States have access on
campus to services, social events, advising, clubs, and activities that simply
do not exist in most other countries.
seriously do U.S institutions take the responsibility of providing for a great
variety of students’ needs and interests while they live in and around campus?
For many colleges, they are the home away from home for their
students, especially international students. As a result, U.S. institutions
tend to provide a full range of facilities, activities, event, organizations,
and services to their students. Unusual offices that help students with
everything from resume crafting and interview training, counseling services for
mental health concerns, to special interest clubs, to intramural sports, and
dozens if not hundreds of service opportunities for students wishing to do volunteer
work, U.S. colleges cater to the full range of students’ needs.
most international students find most surprising about what happens on campus
outside of the classroom?
Other than the friendly “hi’s” and hello’s” they will get from
most students on campus, the sheer scope of different events, activities, and
clubs available to join is what is most surprising for international students.
advice would you give international students to best prepare them for life on
Perhaps the best advice I would give to students about coming to the United States for a college or university degree, is twofold: 1) keep an open mind – expect to be surprised by what you encounter, and 2) if at all possible, talk to current international students from your country or region of the world before you go, so you can get the perspective of someone who has been through what you are about to experience. Good luck!
Communicating in English isn’t as hard as many people think.
Once you have a collection of common words and learn to string them together,
you can pretty much begin to use English in most everyday situations. On such
occasions, poor grammar or diction doesn’t always get in the way of getting the
basic message across.
That being said, making sure that you sound polite or
appropriate when using English is a lot harder to achieve, especially if you’ve
just started learning the language. This is because all our energies go into somehow
conveying our thoughts, so we sometimes fail to recognise that what we say
might be too direct or offensive.
Here are some tips to help you sound more polite when speaking
1. Softening expressions
In some cultures, being blunt or direct is acceptable, whereas
in English-speaking cultures, this is frowned upon. Therefore, it’s a good idea
to use softening expressions that make what you say less direct. Examples of
such expressions are I’m afraid, perhaps, I think, I reckon, maybe, I was wondering if, and to be
I can’t help you.
I’m afraid I can’t help you.
I don’t know much about
politics, so I can’t comment.
To be honest, I don’t know much about politics, so I can’t comment.
You should ask someone else
Perhaps you should ask someone else for advice.
Could you help her?
I was wondering if you could help her.
2. Avoiding negative words
There’s no doubt that people respond better to positive sounding
words, making it easier to manage social interactions. Keeping this in mind,
avoid using negative words wherever possible. Instead, use a positive
equivalent along with a negative helping verb. Here are some examples:
It’s a bad idea to
call her at this time of the night.
It isn’t a good idea to
call her at this time of the night.
I find him so boring.
I don’t find him interesting.
I think this project report
I don’t think this project report is useful.
You will fail the exam
if you don’t prepare well.
You won’t pass the exam if you don’t prepare well.
We’ll be back shortly with more suggestions on how to sound
polite when speaking English.
When moving to an English-speaking country for work or
study, one challenge that many foreigners face is communication. Even those
with reasonably good English skills are stunned to find themselves struggling
to follow the brand of English spoken abroad.
This is for the simple reason that native speakers
pronounce differently. They employ a range of pronunciation features that many non-native
speakers aren’t familiar with, such as contractions and weak forms.
Being an essential survival skill, listening comprehension is commonly assessed by language tests meant for migration, work, or study. Here’s an overview of the Listening section in IELTS, the language test trusted by universities, governments, and businesses the world over.
IELTS Listening tests a wide range of skills needed to function efficiently in an all-English environment. This may include understanding factual information and main ideas, recognising the opinions and attitudes of speakers, and following the development of an argument or a talk.
Unlike Reading, the Listening section in IELTS is the same for Academic and General Training test takers. The test has four sections, and includes both monologues and conversations. Conversations can involve as many as four speakers. While the first two sections are set in everyday social situations, the last two have an educational or training context. A range of voices is used, which means that test takers are likely to hear British, North American, Australian, or New Zealand accents.
IELTS Listening lasts approximately 30 minutes, at the end of which test takers receive an additional 10 minutes to transfer their answers from the question booklet to the answer sheet. All the recordings are played once only, so test takers need to be alert throughout.
The test has a total of 40 questions, each worth one
mark. Question types include multiple choice questions, labelling maps or
diagrams, giving short answers, and filling in a form. Once a raw score out of
40 is calculated, it is converted to the IELTS 9-band scale using a conversion
Here’s a quick tip to finish off: IELTS listening is
designed to be progressively difficult, so if you are aiming for a high score,
make sure you get almost all answers in the first couple of sections right.