The View From Campus – The Value of International Student Orientations at US Universities

As the new academic year begins at many U.S. colleges and universities this month, we hear from Mohinder “Holly” Singh, Senior Director of International Students and Scholars Center, Arizona State University, on the very timely topic of the value of participating in new international student orientation on U.S. college campuses.

Q: Describe your institution in 10 words?
A: #1 public university in the U.S. chosen by international students. 

Q: For what is your institution best known overseas?
A: According to U.S. News and World Report, Arizona State University is #1 Innovative School in the U.S. ASU is a comprehensive public research university, measured not by whom we exclude, but rather by whom we include and how they succeed. Many international students select ASU to study our undergraduate business programs and graduate Engineering programs.

Q: What are your top academic programs (undergrad & grad)?
A: Grad: Homeland/National Security and Emergency Management, Information and Technology Management, Local Government Management, Supply Chain Management and Logistics, Urban Policy.   

UG: Supply Chain Management and Logistics, Business Management, Quantitative Analysis, Business Management Systems, Teaching.

Q: What are the top 5 countries represented at your college?
A: China, India, Saudi Arabia, Kuwait and South Korea.

Q: What is the role of an international student office on campus?

A: At Arizona State University, the International Students and Scholars Center works to facilitate the success of our students’ and visiting scholars’ time in the U.S. Our core goal is to ensure compliance of our students and visiting scholars with Department of Homeland Security and Department of State immigration regulations.  In addition, we work to assist our students and visiting scholars with academic integration, cultural adjustment issues, leadership development and any other support they may need.

Q: What steps do U.S. universities take to help international students adjust to their new environment?

A: ASU helps new international students feel welcome even before they arrive in the U.S. All new international students are invited to complete an online introductory module, which provides information about campus culture, ways to get involved, how to ask for assistance and introduces the many resources available to students after arriving on campus.  Additionally, each semester ASU hosts an International Orientation Week prior to Welcome Week to officially welcome new international students to campus.  These orientation experiences includes information on immigration regulations, on-campus employment opportunities, U.S. classroom culture and other information about student life at ASU.  Students from around the world are also provided with opportunities to engage in social settings to build relationships and connections with their fellow students. 

Q: Why should an new international student attend orientation?
A: ASU’s International Orientation Week program is specifically designed for new international students as it will introduce them to important resources, allow them to meet new friends, show them how to succeed academically at an American university, and offer opportunities for them to have their questions answered by university staff and officials. 

Q: What should new international students remember when attending orientation at ASU?
A: ASU’s fall semester begins in late August, which is an extremely hot time in Arizona.  New students must remember to drink lots of water and dress in layers as the air-conditioning inside buildings makes it very cold indoors. 

Q: What is the most important piece of advice you’d give new international students attending orientation?
A: Ask questions.  We understand that asking for help is hard for some individuals from certain cultures, but ASU’s President, Dr. Crow, always encourages students to raise their hand and ask for help when they need it. 

Q: What should new international students do after orientation if they need support or have questions?
A: New international students are always encouraged to reach out to the ISSC for any questions they have whether they are regarding immigration regulations or other topics.  If they ISSC cannot provide the support directly, we will reach out to the appropriate department to provide the information needed by the student. 

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